Customers Can't Reach You.
Missed Calls = Lost Revenue.

1800 (Call Free): Completely free for the caller from any phone (mobile or landline). You bear the full cost of incoming calls. Best for customer service, support hotlines, and maximizing accessibility. 1600 (Call Local): Caller pays only local call rate regardless of their location or your location. You pay a per-minute charge as per agreement. Cost-effective middle ground when some cost-sharing is acceptable.

Yes, absolutely. Our Toll Free Services have pan-India coverage across all telecom service providers including Airtel, Jio, Vodafone Idea, BSNL, and others. Whether your customer is in a metro city or remote village, using any operator, they can reach your toll-free number. The state-of-the-art intelligent network platform ensures seamless connectivity and ease of access for customers nationwide.

Toll Free Services offer comprehensive routing flexibility: Geography-based routing directs callers to nearest office based on their location. Time-based routing changes call destination by time of day, day of week, or specific dates. Proportional distribution balances calls across multiple locations (e.g., 50%-30%-20%). PIN-based routing allows segmented caller treatment. Condition-based routing ensures failover and redundancy. All routing rules can be managed real-time through our web interface.

Pricing is based on your chosen variant and usage. 1800 numbers: You bear full call cost with per-minute charges varying by call origin. 1600 numbers: You pay agreed per-minute rate while caller pays local call cost. Both options offer flexible subscription from any post-paid wireless or wireline service. Volume-based discounts available. No hidden charges. Detailed billing reports help you track and optimize costs. Contact us for a customized quote based on your expected call volume and routing requirements.

Setup is remarkably quick. Basic toll-free number with simple routing can be activated within 3-5 business days after order confirmation. This includes number allocation, network configuration, and basic routing setup. More complex implementations with multiple routing rules, IVR integration, and CRM connectivity may take 7-10 days. The state-of-the-art digital network allows quick deployment and easy routing modifications. Most importantly, routing preferences can be changed real-time through the web interface once service is active.

Comprehensive reporting suite includes: Real-time dashboard showing active calls, queue status, and agent availability. Detailed call analysis reports with volume by region, time, routing path, and outcome. Performance metrics including average handling time, peak hour analysis, and drop-off rates. Web-based interface for managing routing and viewing analytics 24/7. Automated email reports can be scheduled daily, weekly, or monthly. All data helps optimize routing, staffing, and customer service delivery.

Absolutely. Toll Free Services are designed for seamless scalability. Start with one location and expand to multiple offices nationwide. Handle 100 calls per day or 100,000—the intelligent network platform scales automatically. Add new routing rules, locations, and IVR integration as you grow. The flexible subscription model means you can scale up for peak seasons (festivals, campaigns) and scale down afterward. No hardware constraints or capacity limits. Your toll-free number grows with your business.

Yes, integration is a core capability. Toll Free Services seamlessly integrate with IVR systems for automated self-service. Connect with your CRM for screen-pop and customer data retrieval. Integrate with ticketing systems for automatic case creation. Link with workforce management tools for intelligent routing based on agent skills and availability. APIs enable custom integrations with your specific business applications. The efficient use of phone lines allows mixing inbound toll-free and outbound calls on the same dedicated access line, optimizing your telecom infrastructure.

Reliability is paramount. Our state-of-the-art digital network offers 99.9% uptime. 24/7 monitoring by Network Operating Centre ensures immediate issue detection and resolution. Redundant infrastructure and failover routing mean customers never hear a busy signal or face service interruptions. Quick and easy rerouting during emergencies or disasters ensures business continuity. Proven technology with successful deployments across India serving thousands of enterprises. Your business remains reachable 365 days a year, regardless of circumstances.